Protecting Your Rights After an Accident
Every day, thousands of people take to the roads on foot, by bike, on motorcycles, or e-scooters — and too many suffer injury due to the carelessness of others. Our solicitors at Phoenix Legal are experts in supporting vulnerable road users who have been injured in road traffic accidents through no fault of their own.
Our team specialises in helping clients recover the maximum compensation they deserve—whether your claim is large or small, straightforward or complex. And we work on a No Win, No Fee basis, with a competitive 20% success fee only payable if we win your case.
If you’ve been involved in an accident while walking, cycling, or riding, and you’ve suffered injury, you may be entitled to compensation. Here’s what you need to know — and how we can help.
Who Is Considered a Vulnerable Road User?
A “vulnerable road user” is anyone on the road who lacks the protection of a vehicle. This includes:
- Pedestrians
- Cyclists
- Motorcyclists
- E-scooter and e-bike riders
- Horse riders
These road users are at increased risk of serious or catastrophic injury in the event of a collision with a motor vehicle.
What Are the Common Causes of Road Traffic Accidents?
In many of the cases we handle, vulnerable road users are injured because of:
- Negligent or distracted drivers
- Speeding or failure to give way at crossings or junctions
- ‘Dooring’ incidents, where a vehicle occupant opens a door into a cyclist’s path
- Poor road conditions, such as potholes, loose debris, or worn markings
- Inadequate signage or road infrastructure
- Hit-and-run drivers or uninsured vehicles
Regardless of how your injury happened, if someone else was at fault — whether it’s a driver or a local authority — you may have grounds for a personal injury claim.
What Can You Claim Compensation For?
Every road traffic accident is different. That’s why our legal team ensures your claim includes all areas of loss and impact, such as:
- Pain and suffering
- Loss of earnings (including future earning capacity)
- Medical expenses and rehabilitation
- Ongoing care needs or adaptations to your home
- Travel expenses to appointments
- Damage to personal belongings, including your bike or phone
Our goal is to ensure you’re fully supported in both your recovery and financial future.
What Should You Do After an Accident?
If you’ve been injured, it’s important to take the following steps (as soon as it’s safe to do so):
- Get medical attention – even if injuries seem minor.
- Report the accident to the police — and request a reference number.
- Gather evidence – photos, witness details, dash cam or CCTV footage.
- Note any injuries, expenses, or time off work— it all matters.
- Contact a specialist personal injury solicitor as early as possible.
Time Limits for Making a Claim
In most cases, personal injury claims must be made within three (3) years of the accident date. However, there are some exceptions:
- For children, the three-year limit begins on their 18th birthday.
- If the injured person lacks mental capacity, there may be no time limit.
- Claims involving untraced or uninsured drivers must be made through the Motor Insurers’ Bureau (MIB) and may have shorter deadlines.
Don’t delay — the sooner you speak with us, the better your chances of building a strong case.
Why Choose Phoenix Legal?
We understand how traumatic and overwhelming these situations can be. At Phoenix Legal, we’ve helped countless vulnerable road users secure the compensation they need to recover and move forward.
Here’s what sets us apart:
- Free, no-obligation consultation
- No Win, No Fee available
- Specialist solicitors in road user injury claims
- Access to medical experts and rehabilitation providers
- Friendly, responsive legal support — every step of the way
Start your claim today
If you’ve been injured as a pedestrian, cyclist, or rider, you deserve answers — and a team that puts your recovery first. Call us now on 0151 306 3694 or email: ab@phoenixlegalsolicitors.co.uk.
Our team is here to fight for your right to fair compensation — so you can focus on healing.
0151 306 3694 ab@phoenixlegalsolicitors.co.uk Learn more about making a claim