Unsure If Your Student Tenancy Deposit Was Protected? Many students renting in England are unaware that landlords are legally required to protect tenancy deposits in a government-approved scheme and provide prescribed information within strict time limits. Unfortunately, failures to comply with these rules are common in student lets. We have recently published a detailed FAQ […]
Category Archives: Tenancy Deposits
Blogs relating to Tenancy Deposits and Tenancy Deposit Claims.
Did your Landlord or Letting Agent protect your Tenancy Deposit?
If your landlord or letting agent failed to protect your Tenancy Deposit in a government-backed deposit protection scheme, you could be owed 3x your deposit in compensation.
Read our blogs to learn more.
12
Jan
Jan
Renters’ Rights Bill: Key Changes Every Landlord and Tenant Should Know The private rented sector in England is undergoing its most significant reform in decades. The Renters’ Rights Bill introduces wide-ranging changes that will reshape how tenancies operate, how evictions are handled, and the rights and responsibilities of both landlords and tenants. From the abolition […]
17
Nov
Nov
Tenant Wins £5,700 in Tenancy Deposit Claim A tenant has been awarded £5,700 in compensation after their landlord failed to protect their tenancy deposit and later refused to return it — a serious breach of the Housing Act 2004. Our client had lived in the property under several tenancy agreements, yet the landlord never protected […]
13
Oct
Oct
Can Students Claim Their Tenancy Deposit? What You Need to Know When renting private accommodation, many students aren’t aware that their landlords have a legal duty to protect tenancy deposits in a government-approved scheme. Failing to do so can lead to serious financial consequences for landlords and potential compensation for tenants. In our latest blog […]
20
Sep
Sep
Case Study: Tenant Wins £3,800 Deposit Dispute in Brighton Tenancy deposits are meant to provide security for both tenants and landlords. But when landlords fail to comply with strict legal rules, the consequences can be costly. In a recent case handled by our team at Phoenix Legal, a tenant in Brighton secured £3,800 in compensation […]
![Lowe v Charterhouse [2025]: What the Court of Appeal’s Decision Means for Tenancy Deposit Claims](https://phoenixlegalsolicitors.co.uk/wp-content/uploads/2025/08/Lowe-v-Charterhouse-_2025_-What-the-Court-of-Appeals-Decision-Means-for-Tenancy-Deposit-Claims.webp)
01
Sep
Sep
Lowe v Charterhouse [2025]: What the Court of Appeal’s Decision Means for Tenancy Deposit Claims The Court of Appeal has handed down an important judgment in Lowe v Charterhouse [2025]EWCACiv857, providing much-needed clarity on how far landlords and agents must go when serving tenancy deposit prescribed information under the Housing Act 2004. This case will […]
25
Aug
Aug
How the UK Rental Deposit System Benefits Landlords Tenancy deposits are meant to protect both tenants and landlords, but recent findings show that the system doesn’t always work fairly in practice. Many tenants lose out on money they could reclaim, while landlords often benefit from gaps in the process. In our latest article published on […]
20
Jan
Jan
London Tenant Secures £2,370 Compensation After Landlord Breaches Tenancy Deposit Rules Mr. Z, a tenant in London, entered into an Assured Shorthold Tenancy (AST) in September 2009. Upon moving into the property, he paid his landlord a deposit of £2,370. Mr. Z lived in the property for 13 years, during which he: Entered into 8 […]
13
Jan
Jan
Phoenix Solicitors secure £2,500 compensation for Mrs L after Landlord breaches tenancy deposit rules In November 2020, Mrs L moved into a property in Littlehampton, West Sussex, under an Assured Shorthold Tenancy (AST) Agreement. She paid a deposit of £500 to her landlord upon moving in. Mrs L lived in the property until July 2023, […]
07
Oct
Oct
Phoenix Solicitors Settle Tenancy Deposit Claim in Record Time Our firm has recently achieved a successful settlement in a Tenancy Deposit claim in record time. Typically, tenancy deposit claims take between 3 to 6 months to resolve, but our team managed to conclude the matter in under 2 calendar months, from the date of instruction […]
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