Category Archives: Tenancy

Student Let Tenancy Deposit Protection – What You Need to Know

Can students claim tenancy deposit compensation?

Can Students Claim Their Tenancy Deposit? What You Need to Know When renting private accommodation, many students aren’t aware that their landlords have a legal duty to protect tenancy deposits in a government-approved scheme. Failing to do so can lead to serious financial consequences for landlords and potential compensation for tenants. In our latest blog […]

Brighton Tenant Secures £3,800 in Tenancy Deposit Dispute

Tenant Secures £3800 in Brighton Deposit Dispute Case Study by Phoenix Legal and My Deposit Claims

Case Study: Tenant Wins £3,800 Deposit Dispute in Brighton Tenancy deposits are meant to provide security for both tenants and landlords. But when landlords fail to comply with strict legal rules, the consequences can be costly. In a recent case handled by our team at Phoenix Legal, a tenant in Brighton secured £3,800 in compensation […]

Lowe v Charterhouse [2025]: Court of Appeal Clarifies Tenancy Deposit Prescribed Information Rules

Lowe v Charterhouse [2025]: What the Court of Appeal’s Decision Means for Tenancy Deposit Claims

Lowe v Charterhouse [2025]: What the Court of Appeal’s Decision Means for Tenancy Deposit Claims The Court of Appeal has handed down an important judgment in Lowe v Charterhouse [2025]EWCACiv857, providing much-needed clarity on how far landlords and agents must go when serving tenancy deposit prescribed information under the Housing Act 2004. This case will […]

London Tenant Wins £2,370 After Landlord Fails to Protect Deposit

London Tenant Wins £2,370 After Landlord Fails to Protect Deposit

London Tenant Secures £2,370 Compensation After Landlord Breaches Tenancy Deposit Rules Mr. Z, a tenant in London, entered into an Assured Shorthold Tenancy (AST) in September 2009. Upon moving into the property, he paid his landlord a deposit of £2,370. Mr. Z lived in the property for 13 years, during which he: Entered into 8 […]

Tenancy Deposit Claim: Phoenix Solicitors Win £2,500 Compensation for Tenant After Landlord Breaches Rules

Tenancy Deposit Claim: Phoenix Solicitors Win £2,500 Compensation for Tenant After Landlord Breaches Rules

Phoenix Solicitors secure £2,500 compensation for Mrs L after Landlord breaches tenancy deposit rules In November 2020, Mrs L moved into a property in Littlehampton, West Sussex, under an Assured Shorthold Tenancy (AST) Agreement. She paid a deposit of £500 to her landlord upon moving in. Mrs L lived in the property until July 2023, […]

Tenancy Deposit Claim Settled in 8 Weeks: Case Study

Phoenix Solicitors Settle Tenancy Deposit Claim in Record Time Our firm has recently achieved a successful settlement in a Tenancy Deposit claim in record time. Typically, tenancy deposit claims take between 3 to 6 months to resolve, but our team managed to conclude the matter in under 2 calendar months, from the date of instruction […]

Over £9,000 in Compensation Secured in Claim Against Private Landlord

Over £9,000 in Compensation Secured in Claim Against Private Landlord

Successful Housing Disrepair Claim: Phoenix Solicitors Secures Over £9,000 in Compensation in Claim Against Private Landlord Cases of housing disrepair can be both challenging and emotionally taxing for tenants, who often feel trapped in difficult living conditions with limited options for recourse. Recently, our team successfully navigated a particularly complex case, advocating for Mr C, […]

Tenancy Deposit – Ask the Paralegal

Rebecca Beesly-Paralegal

Disputes with Landlords are often daunting and concerning for Tenants. Especially for those who remain in the property. It is common for those Tenants to shy away from any dispute if they are unaware of their rights. Many people fear that they may be evicted as a result of a dispute, and this is likely […]

How to Tackle Damp and Mould in Your Home: Advice for Homeowners and Tenants

How to Tackle Damp and Mould in Your Home: Advice for Homeowners and Tenants

Risks of Damp and Mould in the UK Damp and mould are common issues in the UK due to the frequently wet and cold climate. They can occur in homes for various reasons, such as condensation, leaks, poor ventilation, or rising damp. If left untreated, damp and mould can have serious consequences for both property […]

Frequently Asked Questions about Housing Disrepair Claims

FAQs Housing Disrepair blog - window with condensation

Housing Disrepair Claims At Phoenix Legal Solicitors, we specialise in helping tenants hold landlords accountable for maintaining safe and habitable living conditions. If you’re facing issues such as damp, mould, leaks, or other structural defects in your rented property, you may have the right to claim compensation. Below, we answer common questions to guide you […]