Phoenix Solicitors Settle Tenancy Deposit Claim in Record Time
Our firm has recently achieved a successful settlement in a Tenancy Deposit claim in record time. Typically, tenancy deposit claims take between 3 to 6 months to resolve, but our team managed to conclude the matter in under 2 calendar months, from the date of instruction to the day our client received their damages.
What Was the Basis of the Claim?
The claim arose from the landlord’s failure to protect the tenant’s deposit, a requirement under the Housing Act 2004.
The deposit, paid to a London-based landlord, was not placed in one of the 3 secure Tenancy Deposit schemes, constituting a legal breach.
Under the Act, this failure can result in the landlord being liable for damages of up to 3 times the value of the deposit.
Steps in the Claim Process
Our team began by conducting a detailed review of our client’s tenancy agreement and all related correspondence between them and the landlord. This thorough review enabled us to identify the key areas of the law which were breached.
With a well-prepared case, we initiated correspondence with the landlord, articulating our client’s position and providing evidence to support their claim.
Successful Settlement in Just 8 Weeks
Due to our diligent efforts and strategic negotiation skills, the landlord quickly recognised the strength of the tenant’s case.
Within just 8 weeks, a settlement was reached, with our client receiving their compensation. This swift outcome not only alleviated the client’s financial concerns but also renewed their confidence in the legal process.
What Were the Costs Involved for the Client?
The tenancy deposit claim was handled under a Conditional Fee Agreement (CFA), commonly known as a “No Win, No Fee” arrangement. This allowed the client to pursue the claim without any upfront costs, an essential option for many of our clients who might otherwise struggle to access justice.
You can learn more about CFA/No Win, No Fee funding arrangement on Our Fees page.
Phoenix’s Client-Focused Approach
Throughout the process, our experienced team maintained open and regular communication with the client, ensuring they were informed and reassured at every stage. Our approach instilled confidence, making the client feel reassured and involved in the proceedings.
As a result, the client described the service as “excellent” and “hassle-free”.
How to Begin Your Own Tenancy Deposit Claim?
If you believe you may have a tenancy deposit claim, do not hesitate to contact our firm for a free case review.
Visit our Tenancy Deposit Claims page to learn more and find out how we can assist you in securing the compensation you deserve.
Find out more about Deposit Claims Call us now to discuss