Awaab’s Law Phase 2: What Does It Mean for Tenants and Landlords?

Awaab’s Law represents a significant change to the legal protections available to social housing tenants, introducing legally enforceable timescales for social landlords to investigate and address serious housing hazards.

With Phase One already in force and Phase Two due to take effect in November 2026, both tenants and social landlords need to understand what the changes mean in practice.

The rules introduce specific requirements around issues such as damp and mould, emergency hazards and, under Phase Two, a wider range of serious housing hazards including excess cold, electrical hazards, fire, structural problems and sanitation issues.

For Tenants

For tenants, these changes provide greater certainty about how quickly landlords should respond when serious hazards are reported. They also reinforce the importance of reporting problems promptly and keeping a clear written record of complaints and communications with the landlord.

For Landlords

For social landlords, Awaab’s Law creates clear legal responsibilities around recording, investigating and addressing reported hazards. Failure to comply can potentially result in legal and regulatory consequences.

Read the full article on My Deposit Claims

But what exactly are the deadlines? Which housing hazards are covered? What does Phase Two mean for tenants and landlords, and what can tenants do if their landlord fails to comply?

The Phoenix Solicitors team has explored these issues in detail in their latest housing disrepair blog, “Awaab’s Law Phase 2 – What Tenants and Landlords Need to Know.”

The full article published recently on our My Deposit Claims website explains the key requirements under both phases of Awaab’s Law, the housing hazards covered by the legislation, and what tenants and landlords should know as Phase Two approaches.

Read the full article by the Phoenix Solicitors team here:

Contact us now, if you’d like to speak to an expert housing disrepair solicitor.