£17,000 Recovered from Revolut After Business Owner Falls Victim to Sophisticated Impersonation Scam In February 2024, a hard-working business owner and father of four became the unfortunate target of a highly sophisticated impersonation scam. What began as a routine day quickly turned into a financial nightmare, but thanks to legal intervention and a final ruling […]
£50,000 Scam Refund Secured for Client After Barclays Refusal In October 2023, Mr A contacted Phoenix Solicitors after falling victim to a sophisticated investment scam earlier that year. The scam left him without his life savings, caused severe mental health struggles, and led to the breakdown of his relationship. How the Scam Unfolded The scammer […]
Understanding Financial Abuse: How to Recognise It and What You Can Do Financial abuse is a growing concern across the country, often hidden behind closed doors and difficult to detect. It can affect anyone, regardless of age, gender, health, or background. Our Solicitors at Phoenix Legal are committed to helping individuals understand their rights, recognise […]
Phoenix Solicitors Recover Over £94,000 in Financial Abuse Settlement Phoenix Solicitors has successfully secured a settlement exceeding £94,000, along with additional compensation for stress and inconvenience, on behalf of an elderly victim of financial abuse. Background to the Case Phoenix Legal team was instructed by the acting attorney of the victim, who had experienced sustained […]
What is the Contingent Reimbursement Model (CRM) Code? The CRM Code is a voluntary set of guidelines followed by certain UK banks to protect customers who fall victim to authorised push payment (APP) fraud. APP fraud occurs when someone is tricked into sending money directly to a fraudster’s account. Banks that have signed up agree […]
Changes to the Financial Ombudsman Service – April 2025 The Financial Ombudsman Service has recently announced key changes that will come into effect in April 2025, specifically impacting professional representatives. These changes introduce a new fee structure for solicitors and other professionals representing clients in financial disputes. What’s Changing? Previously, the Financial Ombudsman operated as […]
How Netflix’s Cold Call Highlights the Devastating Impact of Scams Cold Call, a mini-series originally aired on Channel 5, has recently gained renewed attention after being added to Netflix, putting the serious issue of scams back into the spotlight. For those unfamiliar, Cold Call is a gripping drama about a victim of a cold call […]
Phoenix Solicitors Recovered Over £420,000 Just in Time for Christmas, on Behalf of a Client Who Was a Victim of an Elaborate Scam In today’s world of rapidly advancing technology and easier access to financial markets, investing has become more accessible than ever. While this is a positive change, it has also led to a […]
Phoenix Solicitors’ Scam and Fraud Team Recovers £200,000 from Metro Bank for Scam Victim In an age where digital transactions dominate, fraudsters have become increasingly sophisticated, creating elaborate schemes designed to deceive unsuspecting individuals and businesses. These scams can leave victims feeling vulnerable and unsure of their next steps. At Phoenix Solicitors, we are committed […]
Beware of Impersonation Scams: How to Spot and Avoid Them Impersonation scams are on the rise, costing victims thousands of pounds, sensitive personal information, and peace of mind. Scammers pose as trusted entities, government officials, representatives of well-known companies, or even family members to deceive people. Understanding how these scams work and how to protect […]
