Category Archives: Tenancy

Student Tenancy Deposit Claims Guide | Your Rights Explained

Unsure If Your Student Tenancy Deposit Was Protected? Many students renting in England are unaware that landlords are legally required to protect tenancy deposits in a government-approved scheme and provide prescribed information within strict time limits. Unfortunately, failures to comply with these rules are common in student lets. We have recently published a detailed FAQ […]

The Renters’ Rights Bill 2025

The Renters' Rights Bill

Renters’ Rights Bill: Key Changes Every Landlord and Tenant Should Know The private rented sector in England is undergoing its most significant reform in decades. The Renters’ Rights Bill introduces wide-ranging changes that will reshape how tenancies operate, how evictions are handled, and the rights and responsibilities of both landlords and tenants. From the abolition […]

Awaab’s Law Explained: New Legal Duties for Social Housing Landlords

Awaab's Law Explained-New Legal Duties for Landlords

Awaab’s Law The Social Housing (Regulation) Act 2023 — more commonly referred to as Awaab’s Law — is set to come into force on 27 October 2025, marking a significant development in housing law in England and Wales. The Act introduces mandatory timeframes for social housing providers to investigate and address issues of damp and […]

Hampshire Tenants Recover £2,925 in Tenancy Deposit Claim – Read the Full Case Study

Phoenix Solicitors recover £2,925 in Tenancy Deposit Claim

Tenant Recovers £2,925 in Tenancy Deposit Claim Tenancy deposit protection is a legal requirement in England and Wales, yet many landlords still fail to comply. When this happens, tenants may be entitled to claim compensation of up to three times the value of their deposit. Recently, our firm achieved a successful outcome for two Hampshire […]

Phoenix Legal Secures Housing Disrepair Settlement for Lambeth Tenant

Phoenix Legal Secures Successful Housing Disrepair Settlement in Lambeth

Phoenix Legal Secures Successful Housing Disrepair Settlement in Lambeth The Housing Disrepair and Landlord & Tenant team at Phoenix Legal has recently secured a favourable settlement for a tenant in Lambeth following a longstanding dispute concerning serious disrepair issues at their rented property. Background to the Housing Disrepair Claim Our client had raised repeated complaints […]

What Happens If Your Housing Disrepair Claim Settles but Repairs Aren’t Completed?

What Happens If Your Housing Disrepair Claim Settles but Repairs Aren’t Completed?

What If a Housing Disrepair Claim Settles, But the Landlord Fails to Complete Repairs in Time? Phoenix Legal – Landlord and Tenant Team In housing disrepair claims, it is not uncommon for a case to settle, either before court proceedings or after proceedings have been issued, only for the landlord to fail to complete the […]

Tenant Wins £5,700 in Tenancy Deposit Claim: Key Takeaways

Tenant Wins £5,700 in Tenancy Deposit Claim

Tenant Wins £5,700 in Tenancy Deposit Claim A tenant has been awarded £5,700 in compensation after their landlord failed to protect their tenancy deposit and later refused to return it — a serious breach of the Housing Act 2004. Our client had lived in the property under several tenancy agreements, yet the landlord never protected […]

Student Let Tenancy Deposit Protection – What You Need to Know

Can students claim tenancy deposit compensation?

Can Students Claim Their Tenancy Deposit? What You Need to Know When renting private accommodation, many students aren’t aware that their landlords have a legal duty to protect tenancy deposits in a government-approved scheme. Failing to do so can lead to serious financial consequences for landlords and potential compensation for tenants. In our latest blog […]

Brighton Tenant Secures £3,800 in Tenancy Deposit Dispute

Tenant Secures £3800 in Brighton Deposit Dispute Case Study by Phoenix Legal and My Deposit Claims

Case Study: Tenant Wins £3,800 Deposit Dispute in Brighton Tenancy deposits are meant to provide security for both tenants and landlords. But when landlords fail to comply with strict legal rules, the consequences can be costly. In a recent case handled by our team at Phoenix Legal, a tenant in Brighton secured £3,800 in compensation […]

Lowe v Charterhouse [2025]: Court of Appeal Clarifies Tenancy Deposit Prescribed Information Rules

Lowe v Charterhouse [2025]: What the Court of Appeal’s Decision Means for Tenancy Deposit Claims

Lowe v Charterhouse [2025]: What the Court of Appeal’s Decision Means for Tenancy Deposit Claims The Court of Appeal has handed down an important judgment in Lowe v Charterhouse [2025]EWCACiv857, providing much-needed clarity on how far landlords and agents must go when serving tenancy deposit prescribed information under the Housing Act 2004. This case will […]