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Financial Fraud Recovery Claims

If your bank has failed to protect you from falling victim to a Scam that has led you to lose over £3,000, you may be able to Recover Your Money.

Get your money back with our expert No win No fee Fraud Solicitors.

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Financial Fraud Scam Claims Solicitors

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What is considered a scam?

An authorised push payment (APP) scam occurs were a victim has been tricked into sending money to a scammer believing that they were;

  • Investing in a genuine investment scheme, or;
  • Purchasing genuine goods, or;
  • Making a payment to a genuine person / friend / romantic partner who they met online, or;
  • Following the instruction of a genuine company / figure (e.g. the bank / HMRC)

What can our Fraud Solicitors help you recover

We can help you make the following:

  • A recovery claim for the money lost (over £3,000) as a result of a scam.
  • A claim for interest on the funds lost as a result of a scam.
  • A claim for inconvenience and stress caused as a result of a scam.
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Types of Financial Fraud and Scams

Read more about the types of scams:

Our Financial Fraud Recovery Solicitors can help you, if you have been a victim of a scam or fraud in the United Kingdom, even if:

  • You authorised the payment and believe it to be genuine thinking the loss is your own fault.
  • You have been unable to get your money back.
  • You have recovered some, but not all of your money back.

What is an investment scam? 

An investment scam occurs when a scammer encourages a victim to invest their funds into a false investment company.

Many scammers will act as accounts managers/brokers. The will offer false guidance and support to victims throughout the scam, making these scams extremely convincing and sophisticated.

Once funds have been invested, an investment scam will conclude:

  • with victims being left with no way to recover their invested funds and ‘profits’ from the investment account or
  • contact ceasing between themselves and the scammer. 

Investment scams are considered a form of authorised push payment fraud as the victim authorised the payment themselves. However, they were unaware at the time that they were falling victim to a scam. 

There has been a drastic rise in investment scams since the introduction of cryptocurrency.

Unfortunately, more and more people are falling victim to these scams, with the banks often not doing enough to protect their customers from the risk of financial harm. 

How do scammers target their victims in investment scams?

It is common to see scammers post professional adverts online to lure victims in. The ads often promise excellent rates of return and small start-up fees.

In addition to this, scammers often set up fake websites that look just as a genuine company website would be expected to look. The websites make it extremely difficult for victims to spot that they may be at risk.

Scammers also use methods such as unsolicited correspondence (messages) and cold calls to sell their investment services to victims. They can be very persuasive and manipulative, enticing victims to begin investing sooner rather than later.

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What is an impersonation scam?

An impersonation scam occurs when a scammer poses as a genuine company/authority to pressure victims into making payments to them.

The most common types of impersonation scams are:

  • Bank scams,
  • HMRC scams,
  • Service provider scams (Sky, Virgin Media etc.).

Impersonation scams are considered a form of authorised push payment fraud as the victim authorised the payment themselves. However, they were unaware at the time that they were falling victim to a scam. 

How do scammers target their victims in impersonation scams? 

The most common way scammers target victims in impersonation scams is via cold calls or unsolicited correspondence (messages). 

Scammers will often place an immense amount of pressure on victims during impersonation scams.

For example, by telling them their bank account has been compromised and there is a high chance that their funds are at risk.

This deliberate tactic is used to create panic to ensure victims move their money quickly without thinking through the transaction or seeking further advice. 

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What is a romance scam?

Romance scams occur by scammers making contact with victims online.

Scammers will then take time to develop a trusting relationship to trick victims into believing they are a genuine friend/romantic partner.

Romance scammers will then request money from their victims. Sometimes with the promise that the money will be returned in the near future.

Once the money has been transferred, scammers will then cease contact with the victim, leaving them no way of recovering their funds. 

Scammers will use tactics to pressure and emotionally manipulate victims into sending money to them. For example, creating a narrative that the money is needed urgently for medical bills.

Investment scams are considered a form of authorised push payment fraud as the victim authorised the payment themselves. However, they were unaware at the time that they were falling victim to a scam. 

How do scammers target their victims in romance scams? 

Scammers will often make contact with their victims on social media, posing as someone they are not.

Scammers will dedicate time to building an established social media platform to ensure the profile looks genuine to victims.

Often, they also create fake profiles on trusted dating platforms which most people expect would be subject to strict verification processes.

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What is a purchase scam?

Purchase scams occur when scammers pose as private sellers and advertise goods for sale online using a variety of online platforms such as:

  • social media,
  • eBay, or
  • Gumtree.

Victims will then find that, after making payments, the goods do not arrive. The scammers will likely have ceased contact by this point leaving victims with no way of recovering their money.

Purchase scammers can advertise various of goods. However; the most common goods include:

  • Motor vehicles,
  • Electrical items such as mobile phones, computers or gaming consoles, and
  • Holidays

Investment scams are considered a form of authorised push payment fraud as the victim authorised the payment themselves. However, they were unaware at the time that they were falling victim to a scam. 

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FAQs

If you have fallen victim to a scam and lost over £3,000.00, our experts, can help you recover your lost funds.

As well as this, we will assist in offering educative measures and advice for you to use to protect yourself going forward.

Victims of fraud/scam will often believe that they were at fault by authorising the payment and the bank may have confirmed this upon the scam being reported to them.

However, nobody is better placed than the banks to identify potential scams. They have both a moral and legal obligation to protect consumer funds. 

We have conducted extensive research into the rules and regulations governing banks. We will be able to identify whether or not the bank has breached its obligations to you as a customer. 

As a firm of regulated solicitors, we will never ask you for funds upfront. Therefore, there is no risk to yourself by making a claim.

All of our financial fraud claims are run on a no win no fee basis. This means that, if successful, we will deduct 25% (inclusive of VAT) and you will be left with the remaining 75%

As well as claiming for the money lost, we can also claim interest (8%) and compensation for inconvenience and stress.

This means you may claim back more than you have lost. 

Compensation can only be recovered from the scammer directly if criminal proceedings are undertaken, upon conviction the Court can award compensation.

However, more often than not, it is very difficult to track down scammers. The funds are usually dispersed from the receiving account almost instantaly after the money was deposited. 

Because of this, we look to recover your funds from the bank.

The bank has a duty to protect its customers from falling victim to scams by:

  • conducting robust security checks and
  • data protection measures,
  • constantly monitoring customer accounts to identify unusual and out-of-character payments as well as
  • vulnerabilities that may make customers more susceptible to falling victim to a scam.

If your bank has failed to conduct these robust security checks to keep your money safe, you may be entitled to compensation. 

To recover your money from the bank, contact your bank making a formal complaint on your behalf. Upon receiving a decision, if the bank is reluctant to award compensation in the first instance, we will then refer your complaint to the Financial Ombudsman Service.

You can make a claim for scams that have occurred within the last 6 years or from 3 years of the date of the knowledge of the scam.

Alternatively, if you have received a final letter of response from the bank, a claim must be brought within 6 months of the date of the letter.

Therefore, it is important to begin the claim as soon as possible. So we have the best chance of helping you get your money back. 

If the bank is willing to settle and award compensation in the first instance, we may be able to recover your funds within as little as a few of weeks.

If your claim is referred to the Financial Ombudsman Service, the timescale may vary to up to 12 months depending on the Financial Ombudsman Service’s response time.

However, we will work as quickly as we can upon receiving your claim to ensure that no unnecessary delay is incurred. 

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How Our Expert Solicitors Work to Help You

To find out whether you have grounds to make a financial fraud/scam claim, we offer a free initial consultation with one of our expert fraud Solicitors.

Once we have that established, we will be able to proceed with your claim.

If we advise you that you may have a financial fraud claim or a scam claim, we will offer a no-win, no-fee agreement.

We understand it may not be possible to meet face to face with us. Therefore, you can call us on 0151 306 3694 or fill out our enquiry form to get a callback.

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